Medical Seal Program

Are you a member of the town's Medical Seal Program for residents with a chronic or critical health concern that requires uninterrupted electric service to your home?

If not and you'd like to be, please let the Town of Clayton know, so that special accommodations can be made in the event of a power outage or in case an account is scheduled for termination due to non-payment.

Getting certification, which is required each year, is easy. Simply fill out a certification form and supply the Customer Service Department with a certification from your physician or hospital stating medical necessity. Forms can be obtained from the Customer Service department or by clicking the link at the bottom of this page.

Membership in the program does not guarantee uninterrupted service, but it ensures that every effort will be made to restore service quickly to your home in the event of an outage or to make personal contact by phone, certified mail or in person in the event of non-payment.

Though every effort will be made to restore service quickly in the event of an outage, residents with special needs should always have a back-up plan in place.

For more information, please email Ann Game, our Customer Service Director, or call her at 919-553-5002 ext. 5200.

The Customer Service Department is located at 111 E Second Street in the Clayton Center.

Medical Seal Program Form (PDF)